IT Staff

Summary of Work Activities and Responsibilities:
Under the supervision of the Department’s Laboratory Supervisor, Faculty Laboratory Coordinator and Department Chair, the IT Staff provides IT assistance to users, installs necessary softwares, and repairs & maintains IT equipment. The IT Staff maintains/repairs computer network, assists in the computer movements, back up of files, and drafts reports required by the department to achieve a seamless efficiency in the daily laboratory operations. Primarily to be assigned in PLDT-CTC Bldg and to assist in Faura laboratories.

Main Duties and Responsibilities:
I. Repair and Maintenance

Provides IT assistance to users, installs necessary softwares, and repairs & maintains IT equipment

Plans and schedules software upgrades; tests, debugs, configures and documents software as required to meet user needs

Sets-up/installs computers, computer applications, printers, and other peripherals, transfers computers in identified laboratories both in CTC and Faura venues

Monitors efficiency of LAN connection

Assists in the transfer, donation and disposition of old computers

Coordinates with audio visual room technicians in setting up lectures and conferences,

Coordinates with department laboratory technicians in setting up of technical project demonstrations and other events of the department and School of Science and Engineering that needs technical and non-technical installation, maintenance, and inventory of equipment (instrumentation and control devices, solar panels, electric motors, communication apparatus, programmable circuits, analog and digital measuring tools, and other necessary things).

Provides technical support during events conducted within the ECCE Department and SOSE

Fabricates products or components using bench lathers, drills, or other machine tools

II. Security and Logistics

Check safety of facilities

Ensures that lab policies are implemented and followed

Manages deployment of LCD- laptops for meetings and presentation usages

Performs back-up procedures regularly to secure computer programs and files

Coordinates with vendors or contractors in the repair and maintenance of the units

III. Records Management

Manages and/or prepares accident/incident report forms in coordination with the Laboratory Supervisor

Prepares and/or updates status of maintenance and repair reports of laboratory equipment. Prepares report on terminals and laptop usage

Ensures records on computer units and peripherals are accurate and updated

Ensures inventory records of repair and maintenance performed in assigned laboratory are accurate and updated

Maintains databank of undergraduate thesis

Maintains an accurate and updated inventory of computers and lab equipment per ECCE laboratory in Faura and CTC

IV. Performs other tasks that may be assigned by the immediate supervisor

Knowledge, Skills and Abilities:
Skills associated with LAN/WAN administration; safety precautions to be observed in the maintenance and installation of computer network and electronic systems and equipment

Communication: be able to follow and understand oral and written instructions

Can work with minimum supervision, flexible, dependable, and can provide admin and technical support even during off hours

Can provide creative technical solutions independently

Machine Shop Skills: Familiar with machine shop tools and equipment available in the department such as, but not limited to: lathe machine, welding machine, milling machine, drill press, metal blender, laser cutter

Education and Experience Requirements:
- Bachelor’s degree related to Computer, IT or Electronics
- Preferably a licensed Electronics Technician
- With at least one to three years work experience and training