IT Manager

Job Objective:
The position is responsible for managing the network infrastructure of the Head Office as well as
remote stores and will manage the support team in providing after

-sales support to customers.

Job Duties and Responsibilities:
-Managesthe network infrastructure of the head office and remote stores
-Ensures smooth operations of the internal servers, routers, VPN, computers, PABX,
CCTV, email/web services, etc.
-Manages a support team to handle post
-sales support to customers
-Sets clear objectives, evaluate progress and instill a high
-performance culture with focus on team work, service excellence and ownership for resolving customer issues
-Ensures working practices are well defined and operational with minimal disruption using
technology to improve efficiency
-Manages the team and individual performance, technical and skills development
-Remains aware of new developments in the field of Information and Communication Technology
-Performs other functions that may be assigned by the superior from time to time


- Provincial applicants that are willing to relocate in Manila are welcome to apply

-Education
Candidate must possess at least Bachelor’s/College Degree in Computer
Science/Information Technology or equivalent

-Experience
a.At least 3-5 Year(s) of working experience in the related field
is required for this
position.
b.leading and developing a support team

-Skill
a.Able to juggle priorities to meet deadlines without cutting corners
b.Conversant in Service Level Agreements and Operational schedules

-Knowledge
a.Technical understanding of Network Administration, CCTV, hardware
troubleshooting, Virtualization Platform (Citrix) and VPN solutions
b.MSSQL, MySQL, PHP, ASP

-Personality
a.Able to work on own initiative to develop the team

2275 Leon Guinto Street, Malate, Manila