E-Commerce Coordinator

As an E-commerce Coordinator, you will oversee the daily operations of our online store, ensuring a seamless and engaging shopping experience for customers. Your role involves managing product listings, coordinating marketing campaigns, analyzing sales data, and collaborating with various teams to optimize our e-commerce platform.

Key Responsibilities:
-Manage and update product listings, including descriptions, images, pricing, and inventory levels.
-Coordinate and execute online marketing campaigns, promotions, and sales events.
-Monitor website performance, user experience, and conversion rates to identify areas for improvement.
-Collaborate with the marketing team to develop and implement SEO strategies.
-Handle customer inquiries and resolve issues related to online orders, returns, and refunds.
-Analyze sales data and generate reports to track performance and identify trends.
-Work with the IT team to troubleshoot and resolve any technical issues on the website.
-Ensure that the e-commerce platform is mobile-friendly and optimized for various devices.
-Stay informed about industry trends, competitor activities, and emerging technologies.
-Assist in the development of new features and functionalities to enhance the online shopping experience.