IT Helpdesk Support Engineer

If you're ready to take the next step in your career, apply today and become part of our dynamic team.

Responsibilities:
-Provides technical assistance and support to users experiencing issues with their computer systems, software, or hardware.
-Diagnose problems, guide users through troubleshooting steps, and resolve technical issues either remotely or on-site.
-Managing helpdesk tickets, escalating complex problems to higher-level support teams, and maintaining documentation of support activities.
-Ensure prompt and efficient support to minimize downtime and maintain user productivity.
-Strong problem-solving skills, technical knowledge, and effective communication are essential for this role.