Front Office Associate

We are looking for a friendly and professional Front Office Associate to join our team.
This role will be the first point of contact for our guests, providing exceptional customer service, handling check-ins and check-outs, managing reservations, and addressing guest inquiries.
The ideal candidate should be organized, personable, and able to handle multiple tasks efficiently.

Key Responsibilities:
-Greet and assist guests upon arrival and departure.
-Manage check-in, check-out, and reservation processes.
-Handle guest inquiries and provide information about the facility.
-Ensure the front desk and lobby areas are well-maintained.
-Coordinate with housekeeping and other departments for smooth guest service.

BENEFITS:
- Direct hiring
- Service Charge/Service Incentive upon hire
- Sales Incentive
- Accident Insurance upon hire
- HMO
- Provision of meal/s while on duty
- Provision of Housing Allowance for Supervisorial/Managerial level
- Professional and positive work culture

-Graduate of any related course; hospitality experience is a plus.
-Excellent customer service and communication skills.
-Proficiency in using front desk or booking software.
-Ability to remain calm and efficient in a fast-paced environment.

Station 2, Main Road, Boracay Island, Malay, Aklan