Admin Assistant

Work-from-home (PC provided), Day Shift. Safety and personal growth in a Great Place to Work-certified business. With Results Coaches, Chief Happiness Officers, and access to tech tools our developers built with the needs of virtual teams in mind.

Your Benefits:
Dual-monitor PC setup or laptop for your home.
7 Habits of Highly Effective People Training
Your copy of “The 7 Habits of Highly Effective People” and “Little Black Book for Stunning Success”
Exceed Institute – Training and tools to help you navigate life and build a rich and connected family life.
HMO coverage from start date for you and one dependent, for free. With P200K coverage, private room, and P10K reimbursement for medications. You may enroll up to 4 additional dependents.
24/7 access to counselling support for mental health. Our Employee Assistance Program (EAP) will help you thrive amid parenting challenges, stress, or relationship issues.
Free legal advice and financial consultations, also as part of the EAP.
P1,000,000 Life Insurance coverage
10 days leave (Year 1), rising to 15 days leave after Year 1
Welcome gift on your first day
Monthly Discover You lunch (CEO presentation, leadership training, Values Awards)
Monthly gratitude celebrations & Prizes (Trivia, Talent Night, Personal Development, Acoustic Nights)
Welcome Tea with the CEO and work anniversary celebrations
P5K referral bonus, plus a chance to win P20K
Free coffee for our office-based team

Your Family’s Benefits (Yes, that’s right, we care about your family):
24/7 access to confidential counselling support for mental health for 4 family members. Our Employee’s Family Assistance Program (EFAP) will help your loved ones thrive amid personal issues.
Free legal advice and financial consultations for 4 family members, also as part of the EFAP.
Free Telemedicine for 4 family members
Personal invites for your family members to our monthly virtual events (and yes, they can win prizes, too)
Project Next Generation – Online schooling support for your children, nieces, nephews, and cousins
P5K referral bonus for your family members

Skills and Qualifications:
Proficient in written and spoken English.
A critical thinker and problem-solver.
Great eye for detail.
Excellent in data entry and email communication.
Excellent in following systems, processes, and protocols.
Client-focused, with excellent customer service skills.
Analytical and able to understand data-driven reports.

What You Will Do:
Follow all current procedures and protocols with the aim of providing the best possible customer service at all times.
Enter all data pertaining to new memberships sold, cancellations, variations, and payment methods.
Attend promptly and courteously to all emails as per the protocol.
Follow up on any outstanding information needed to process the above correctly.
Handle the account balance report of overdue accounts and all necessary correspondence.
Assist with any other administration duties that may arise from time to time.
Ensure emails follow industry policies and best practices.
Ensure all reports are completed as needed.
Use the following platforms:
Gmail
WhatsApp
MindBody Online
Formstack
Google Sheets/MS Excel
Teamwork
Data entry.

9th Floor, I1 Building, Jose Ma. Del Mar St It Park, Apas Lahug, 6000