Customer Service Representative

Duties and responsibilities:
1. Responsible for the day-to-day coordination of customer shipments and ensure that customer’s requirements are met
2. Provide account with cost effective shipment plan via booking authorization
3. Book approved shipment with nominated carriers.
4. Receive and check docs for accuracy and completeness before dispatching.
5. Coordinate with manager/team leader daily issues that may affect shipment
6. Provide account with required reports
7. Provide customers updates related to their shipments

Skills Requirement:
1. College Graduate of business administration, Customs admin or any related course
2. 1 year experience on Customer Service
3. With experience in logistics is an advantage
4. Good oral and written communication
5. Computer Literate