Sales Training Specialist

We are looking for a Sales training specialist to coordinate and support our team. Your duties include scheduling and overseeing all training programs and identifying training needs. You’ll also be responsible for ensuring new employees receive proper training to meet their responsibilities successfully.
Ultimately, you should be able to ensure our team is fully educated, to perform at a high level and increase customer satisfaction.

• Schedule individual and team training plans on a regular basis
• Evaluate strengths and weaknesses to identify training needs
• Oversee training material and suggest improvements
• Choose the most appropriate training method per case (e.g. on-the-job training, seminars and simulations)
• Design onboarding session for new hires and sales trainees.
• Evaluate sales team performance to ensure incorporation of taught techniques
• Report on training program effectiveness
• Create an open-communication climate and gather team members’ preferences for potential training
• Maintain updated curriculum database and training record
• Stay up-to-date with employee development trends
Requirements and skills
• Proven work experience as a Sales training specialist or Sales training coordinator
• Extensive knowledge of learning principles and modern training techniques
• An ability to manage the full training cycle
• Understanding of sales process, preferably with customer service experience
• Excellent communication and presentation skills
• Analytical and meticulous to details
• Able to relate well with people from different levels and maintain relationships with clients
• Strong organizational and team management skills
• Excellent communication skills (written and oral communication)
• Additional certification in training is a plus