Junior Customer Support Representative

Handle complaints, provide appropriate solutions, and alternatives within the time limits.
Manage large amounts of incoming calls.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying customers’ complaints.
Select and explain the best solution to solve the problem.

At least HS/SHS Grad & College Undergrad
Must have1 year BPO (Voice) experience
Has a Driver’s License
Willing to work onsite.

Additional Notes:
This position will be working with a global analytics and digital solutions company
Working Set-up: Onsite.
Mondays to Fridays.
Night Shift Schedule