Chat Support Representative

-Engage in conversations with users, actively listening to their concerns and offering support.
-Upsell and promote our platforms content and users, ensuring a seamless and non - intrusive experience.
-Meet and exceed performance targets set by the management team, including metrics such as user engagement, content sales, and customer satisfaction.

· Excellent English communication and interpersonal skills, with the ability to seamlessly adapt to diverse user personalities and effectively address their concerns.
· Strong sales and persuasion skills, with the ability to promote content in a non-aggressive and subtle manner.
· Ability to work independently and manage time effectively, ensuring efficient use of online chat time.
· With excellent written and verbal English communication skills

16/F, Wynsum Corporate Plaza, F. Ortigas Jr. Ave., Ortigas Center, San Antonio , Pasig City