Front Office Associate

Main Responsibilities:
I. Guests Relations
-Concierge & Business Center Services
-Cashiering
II. Conflict Resolution/Guests Complaints Management
III. Others
-Comply with all Hotel policies relating to Front Office.
-Assist reservations as necessary
-Acts as telephone operator connecting outside calls to various departments
-Read all memos concerning Front Office.
-Maintain and check all racks by filing registration cards and outlet checks on a daily basis.
-Ensure security of all hotel funds and properties at times whilst on duty.
-Attend training and seminars
-Attend morning briefing or shift briefing
Perform other duties that may be assigned.

119 L.P. Leviste St. Salcedo Village, Makati City Philippines 1227