Reservations Supervisor

We are currently hiring a Reservation Supervisor to join our team. As a Reservation Supervisor, you will oversee the reservation process, manage a team of reservation agents, and ensure exceptional customer service. If you have strong leadership skills and a passion for delivering excellent customer experiences, we want to hear from you.

Responsibilities:

-Supervise a team of reservation agents, providing guidance and support.
-Manage the reservation system to ensure efficient bookings and accurate customer information.
-Handle customer inquiries, issues, and escalations in a timely and professional manner.
-Generate reports on reservation activities and analyze data to identify opportunities for improvement.
-Conduct training sessions to enhance the skills and knowledge of reservation agents.
-Collaborate with other departments to maximize revenue and occupancy.